Your online store generates orders, but every day your manager spends critical hours manually transferring data to the personal Nova Poshta account?
This is not just routine—it is direct costs. If you process 50 orders per day and spend 5 minutes on each to manually create a waybill, that is 4 hours of pure working time daily. Over a month, that is 80 hours!
This is time that could be spent on attracting new customers or working with large wholesale orders. At Kliox, we understand that delivery automation is an investment that pays off within weeks.
Nova Poshta API, or how a technical connection turns into financial benefit
Nova Poshta API is not just a technical connection. It is a gateway that allows your system to communicate with the logistics giant without human involvement.
Why is direct integration better than a manual account?
Data accuracy — manual entry often leads to errors in phone numbers or branch names, which causes shipment delays, customer loss, and additional redirection costs. Our integration guarantees that data is transmitted directly from a verified CRM for an online store.
Cost control — API allows the store system to request the current tariff and delivery cost before the customer confirms the order. This eliminates surprises at the payment stage, which are the main cause of abandoned carts.
Example from our practice
For one client, we integrated delivery cost calculation taking into account dimensions, weight, and delivery zone, which allowed us to reduce incorrectly calculated orders by 90%.
Three key automation areas and what you get with integration
We focus on three areas where delivery automation delivers maximum ROI.
Fast waybill generation and printing
This is the most obvious benefit. We set up a trigger: as soon as an order receives the status “Paid” (or “Ready for shipment”), the system automatically sends a request to the Nova Poshta API, receives the express waybill number, and immediately records it in the order card in your CRM.
Additionally, this number is automatically sent to the customer. Your manager simply takes the sticker, sticks it on, and ships.
Automated feedback and status
Customers call and ask: “Where is my parcel?”. This “kills” the support team’s time.
Solution — we integrate the parcel tracking system directly into your customer account. The customer sees the status “In transit” and the estimated delivery date. Additionally, trigger notifications (SMS/Email) can be set up when the parcel arrives at the branch.
Post-delivery data processing. What happens after the parcel arrives? This is often forgotten and left uncontrolled.
Solution — we configure webhooks (callbacks) from Nova Poshta. When a parcel is returned as “Not picked up,” the system automatically changes the deal status in the CRM to “Returned,” creates a task for the manager to call back, and returns the product to available stock. This prevents inventory from being blocked and saves time on manual control.
Implementation options: modules vs custom solutions
The choice of approach depends on your current platform and budget.
Ready-made modules (for WordPress/OpenCart)
If your site runs on a popular CMS, there are ready-made, proven delivery modules. They are quick to implement and cover 90% of needs. We handle their configuration, testing, and optimization.
Custom development (Laravel/Next.js)
If you have a complex ERP system or sell products with non-standard logic—for example, large pallets requiring manual carrier selection—we develop a custom delivery module via direct Nova Poshta API integration. This provides absolute control over the process.
Kliox — integration as part of an engineering project
For us, integration with Nova Poshta is not a standalone task; it is part of an architectural project. It is not about installing a plugin, but about configuring data exchange so that it is reliable and resilient to changes in Nova Poshta’s tariffs or rules.
We organize the process so that your logistics remain reliable, whether you ship 5 parcels or 500.
Conclusion: free up time for what matters most—sales
Delivery automation is a direct investment in your team’s productivity. When waybill creation and parcel tracking happen without your involvement, you gain time to acquire new customers and expand your assortment.
This is what distinguishes a growing business from one that just shuffles paperwork.
Your first step toward full logistics automation
Stop wasting hours on routine. Order a free consultation. We will analyze your current order processing workflow and show how much time and money you can save by implementing full delivery automation via Nova Poshta as early as this week.
